Electric Car Chargers UK (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://electriccarchargersuk.co.uk or interact with us.
1. Who We Are
Electric Car Chargers UK is a UK-based provider and installer of electric vehicle charging solutions. We act as the data controller in relation to the personal data collected on our website.
If you have any questions about this policy, please contact:
📧 Email: info@electriccarchargersuk.co.uk
2. What Information We Collect
We may collect and process the following types of personal data:
a) Information You Provide
Email Address – When you sign up to receive our marketing emails or contact us via our website
Contact Information – If you submit a form to request a quote, service, or information.
b) Information We Automatically Collect
Via Google Analytics 4 (GA4), we collect anonymous website usage data including:
- Pages visited
- Time spent on site
- Device type and browser
- General location (region or city level)
- Referring websites
This data does not identify individuals and is used for website performance monitoring and improvement.
3. How We Use Your Information
We use your personal data for the following purposes:
- To send you marketing communications (only with your consent)
- To respond to enquiries or service request
- To improve the functionality and content of our website
- To analyse website traffic and user behaviour (via GA4)
4. Legal Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
Consent – For sending marketing emails.
Legitimate Interests – For analysing website traffic and improving our services.
You may withdraw your consent for marketing emails at any time using the unsubscribe link in our emails or by contacting us.
5. Data Sharing and Third Parties
We do not sell or rent your personal data to third parties.
We may use third-party services to process data on our behalf, including:
Google Analytics 4 (privacy-focused analytics with IP anonymisation)
Email marketing platforms (e.g. Mailchimp or similar)
These providers are under strict obligations to protect your data and act only under our instructions.
6. Your Rights
You have the following rights under data protection law:
- To access the personal data we hold about you
- To request correction of inaccurate data
- To request deletion of your data (in certain circumstances)
- To object to processing for direct marketing
- To lodge a complaint with the Information Commissioner’s Office (ICO)
- To exercise any of these rights, please contact us at info@electriccarchargersuk.co.uk
7. Cookies
Our website uses cookies to enable essential functionality and to collect anonymous usage data via Google Analytics 4.
You can manage your cookie preferences via your browser settings.
8. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes we collected it for, including legal or regulatory requirements.
Marketing data is retained until you unsubscribe or withdraw consent.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website with the effective date clearly shown.
Last updated: 2 July 2025